Effective Date: 18/04/2024
AccommodationHub.gr (“Accommodation Hub,” “we,” “us,” or “our”) respects the privacy of our users (“you” or “your”). This Privacy Policy describes the types of information we collect from and about you when you visit our website (the “Site”) or use our services (the “Services”), and how we use, disclose, and protect that information.
1. Information We Collect
We collect several different types of information for various purposes to improve our provided services to you.
Information You Provide: We collect information you directly provide through the Site or Services. This may include:
- Contact information: name, email address, phone number, mailing address.
- Property information: details about your property you wish to manage (location, description, amenities, photos).
- Communication information: content of your messages, inquiries, and reviews.
- Payment information: if applicable, for processing payments related to our services.
Information Collected Automatically: When you access the Site or Services, we automatically collect certain information about your device and browsing activity. This may include:
- Device information: IP address, browser type, operating system, device model, unique device identifiers.
- Usage information: pages you visit, links you click, search terms you use, browsing history.
Information from Third-Parties: We may collect information from third-party sources, such as public databases or marketing partners, to supplement the information we collect directly from you. This information may include demographic data or marketing preferences.
2. Use of Your Information
We use the information we collect for various purposes, including:
- To provide and improve the Site and Services.
- To manage your property and deliver the Services you request.
- To process your payments and communicate with you about your account.
- To personalize your experience on the Site and Services.
- To respond to your inquiries and provide customer support.
- To send you marketing and promotional communications (with your consent).
- To analyze trends and usage of the Site and Services.
- To comply with legal and regulatory requirements.
3. Legal Basis for Processing
We process your information based on the following legal grounds:
- Contract: In some cases, we need your information to fulfill a contract with you, such as managing your property.
- Consent: We will obtain your consent for specific uses of your information, such as sending marketing communications.
- Legitimate Interests: We may use your information for our legitimate interests, such as analyzing trends and improving our services, as long as those interests are not overridden by your rights.
4. Sharing Your Information
We may share your information with third-party service providers who help us operate the Site and Services, such as payment processors, marketing partners, and data analytics providers. These providers are obligated to protect your information according to our instructions and applicable law.
We may also disclose your information if required by law, to protect our rights, or to prevent fraud or other harmful activities.
5. Data Retention
We will retain your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
6. Your Rights
You have certain rights regarding your personal information, including:
- The right to access and rectify your information.
- The right to object to the processing of your information.
- The right to erasure of your information.
- The right to restrict the processing of your information.
- The right to data portability.
You can exercise these rights by contacting us using the contact information provided below.
7. Security
We take reasonable steps to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no internet transmission or electronic storage method is completely secure.
8. Children’s Privacy
Our Site and Services are not directed towards children under 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.
9. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on the Site.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
- Email: info@accommodationhub.gr
